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The Making House — Privacy Policy

Last updated: 14 October 2026

We want you to feel confident about how we handle your personal information. At The Making House, we believe privacy matters, and we're committed to treating your information with care, transparency and respect.

We handle personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable electronic marketing rules.

This Privacy Policy explains how we collect, use, store and protect your information when you join our waitlist, subscribe to updates or contact us about our future creative retreats.

1. who we are

The Making House is a creative retreat project founded and run by Georgia Harrison

The project is currently operated by me as a self-employed individual and is not a separate limited company.

For the purposes of applicable data protection legislation, I am responsible for the personal information collected through The Making House website and waitlist.

Contact email: themakinghouseuk@gmail.com

2. what information we collect

A. waitlist and expressions of interest

When you join our waitlist, we collect your email address and any other information you choose to provide through the signup form.

If you contact us directly, we may also collect information you include in your message.

B. surveys and retreat planning

As we develop our first retreats, we may invite people to complete optional surveys to help us understand their preferences.

Depending on the questions asked, this may include preferred locations, creative activities, accommodation preferences and approximate budgets.

We will explain why we collect this information and only request details that are relevant to planning our retreats.

C. website usage

Our website or embedded forms may collect limited technical information through cookies or similar technologies, depending on the tools we use and your cookie preferences.

3. how we use your information

We may use your personal information to:

  • Add you to our waitlist and send you updates you've agreed to receive.
  • Share news about The Making House, future retreat locations and booking announcements.
  • Understand interest in our retreats and inform our planning.
  • Review voluntary survey responses to help shape future experiences.
  • Respond to questions and enquiries.
  • Maintain our records and meet applicable legal obligations.

We will not sell your personal information or use it for unrelated marketing.

4. our lawful bases for processing your information

We process personal information only where we have an appropriate lawful basis under applicable data protection law.

Depending on the purpose, these bases may include:

  • Consent: for sending marketing emails about The Making House and our retreats.
  • Legitimate interests: where appropriate, for activities such as managing enquiries or understanding interest in our project, provided your rights and interests are properly considered.
  • Legal obligation: where we need to retain or disclose information to comply with the law.

You can withdraw your consent to marketing emails at any time by using the unsubscribe link in our emails or contacting us directly.

5. email marketing and mailerlite

We use MailerLite to manage our subscriber list and send email updates.

If you sign up to receive updates, we may email you about the development of The Making House, future retreat plans, location announcements, booking opportunities and relevant news.

You can unsubscribe at any time using the link included in our marketing emails.

MailerLite processes subscriber information on our behalf to provide its email marketing services. You can read more about how it handles information in the MailerLite Privacy Policy.

We take reasonable steps to ensure our email marketing practices comply with applicable data protection and electronic marketing requirements.

6. sharing your information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate The Making House. These may include:

  • MailerLite, for managing subscribers and sending emails.
  • Our website hosting provider.
  • Survey or form providers, where used.
  • Other service providers where necessary to operate the website or manage our activities.

We only share the information necessary for the relevant purpose and take appropriate steps to ensure that personal information is handled securely.

As The Making House develops, we may use additional providers. If our data handling practices change materially, we will update this policy as appropriate.

7. international transfers

Some service providers may process personal information outside the UK.

Where this happens, we will take the steps required by applicable data protection law to ensure that appropriate safeguards are in place.

For more information about MailerLite's data handling arrangements, please consult its Privacy Policy and Data Processing Addendum.

8. how long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes explained in this policy.

We will periodically review our waitlist and remove or anonymise information that is no longer needed.

If you unsubscribe, we will remove you from our active marketing list. We may retain a limited record of your email address and unsubscribe preference where necessary to ensure that we respect your request.

9. your data protection rights

Under applicable data protection law, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct inaccurate information.
  • Request deletion of your information in certain circumstances.
  • Request restriction of processing in certain circumstances.
  • Object to certain types of processing.
  • Request data portability where the legal conditions apply.
  • Withdraw consent at any time where we rely on consent.

To exercise your rights or ask a question about how we use your information, contact us at themakinghouseuk@gmail.com

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO) at ico.org.uk.

10. cookies

Our website may use cookies or similar technologies to support its functionality and understand how visitors use the site.

Where consent is legally required for non-essential cookies or similar technologies, we will obtain that consent before using them.

Our cookie arrangements will depend on the tools and features used on the website. Please refer to our cookie settings or notice, where available, for further information.

11. security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures include using reputable service providers, restricting access to information and taking appropriate steps to secure our accounts.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

12. changes to this policy

As The Making House develops, we may update this Privacy Policy to reflect changes in our services, the information we collect or our legal obligations.

The latest version will be published on this page, with the date of the most recent update shown at the top.

13. contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Georgia Harrison — The Making House

Email: themakinghouseuk@gmail.com